All parcels that weigh more than 1100g are sent via Interlink Express on a SAME DAY DISPATCH/NEXT DAY ARRIVAL* basis (if ordered before 2.30pm) which makes it far easier to arrange for someone to be at home to sign for your parcel as compared to the guesstimate most of our competitors provide of between 2-5 days delivery. Items that weigh less than 1100g will be sent via Royal Mail recorded 1st class delivery which usually arrive next day BUT can take between 1-7 working days to arrive.
Our delivery charges are:
- Free delivery- if you spend over £100
- Just £2.99- if you spend below £100
On the day of delivery all customers (whose have been sent via Interlink Express) will receive an e-mail which will state a 1 hour window of delivery in which Interlink Express will attempt delivery. This means no more waiting around all day for your parcel.
We believe a one off charge for delivery is better for our customers overall. Our competitors who offer free delivery just incorporate their delivery charges into the cost of the product, so customers buying more than one product are essentially paying two delivery charges. Whatsmore you'll notice that even if you do incur our delivery charge (remember orders over £80 are sent free for next day delivery) we're still alot cheaper than the competition. With your support we hope to reduce prices further!
You can have your parcel sent to a work address if this is more convenient, although this may require us to carryout further checks to ensure no fraudulent activity is taking place.
Please note that Interlink will attempt delivery 3 times after which the item will be returned to us. If this happens then we can either refund your money less £12 to cover our shipping/transaction costs or resend back out to yourselves at an address of your choice for £5. Their are NO exceptions to this policy.
* Deliveries are made Mon-Fri. Orders received after 3.00pm on Friday will most likely be despatched on Monday for delivery on Tuesday (although we will try our best to get these orders despatched on Friday).
Deliveries to Northern Ireland (£4-£10 surcharge applicable, though totally free on orders over £150) and the Scottish Highlands (£3-£8 surcharge applicable) can take upto 5 working days, though usually delivered by the second day.
International Delivery to Europe
For any international shipping queries, please contact us and we'll get back to you with any and all information you need. Orders over £250 are delivered free of charge to mainland Europe!